Technical Support

Integra has a team of skilled, personable and experienced technical engineers and business experts to cater to your technical support service needs. Our team is armed with all of the necessary tools to provide affordable technical support that can be tailored to meet the unique business needs of your organization. Integra has established expertise and certification in the areas of core/edge switching and routing, threat management, indoor/outdoor wireless, video communications, interactive education solutions, server and desktop support etc.

On-Site and Remote Support Capabilities

  • Integra has made significant investments in a number of information management technology tools and applications to keep our technicians efficient in responding to critical issues and emergency situations.
  • We can respond almost instantly and work with you remotely to address your issues.
  • In an instance that requires on-site visit, we can easily expedite one of our technicians from one of our three office locations situated in Toronto, Peterborough and Ottawa.

Product Health Check/Updating

  • We recommend regular maintenance for your networked devices and systems.
  • Quality and performance can depreciate over time and regular maintenance will keep your network devices and systems operating at peak performance.
  • Integra offers a maintenance support package that is both effective and affordable to avoid major outages and downtime.